Some important points

  • The vehicle provided to the client is not at his disposal.

  •  There are certain aspects of the tour which, we as travel agents, do not have any control. Hence we are making you aware of such areas so you too can enlighten your clients. One such aspect is shopping. Lots of sellers will come to the hotels & houseboats to sell their goods. We take no responsibility whatsoever for the rates and quality. Second such aspect is pony rides in Sonamarg, Gulmarg & Pahalgam. We take no responsibility for services and charges of ponywallas. Though for tourists convenience the Union rates are displayed at most of the places. Third aspect is power cuts. These are regular and sometimes for long durations. Some Hotels & houseboats have generator back-up but only up to 12 a.m. at night after which the generators are switched off due to noise disturbance. The clients are provided with candles.

  • Transfers by Shikara from Shikara ghat to houseboat and back are provided free of cost, However occasionally during the season you may have to wait for 5-10 minutes for the shikara to come and pick you up as each houseboat has one attached shikara.

  • Please note that in case of heavy snow, clients have to take 4X4 Snow Jeep from Tangmarg (a place 12 Kms. before of Gulmarg - incase trip to Gulmarg). The supplement charges for the same is INR 1,600/- approx per Jeep for transfers.

  • Any cost arising due to natural calamities like landslides, road blocks etc (to be borne by the clients directly on the spot.

  • Personal expenses such as laundry, telephone calls, tips, liquor, boating and Gondola / joy rides.

  • At resorts like Gulmarg, Pahalgam & Sonmarg there are places like ARU Valley, Chandanwari, Betab Valley Thajwas Glacier, Gulmarg Locals,  Pahalgam locals, &Sonmarg Locals you need to hire local transport of your own which cost appox Rs.1000 approx to & fro per destination.  (Local Transport includes Cabs, Gondola Ride, Pony Rides, & Cart Rides).

  • All payments to be made against company's official receipts only.

  • All disputes shall be subject to jurisdiction of Srinagar courts only.

  • Please Make Sure Only The Written Mail To Our Official Email Address from where you will be recieving the packages / reciepts / invoices Will Considered For any kind of change / cancelation of the tour. no verbal communication will be accepted at any cost.

  • The extra bed being provided at each hotel will be decided by the hotel owner and not the travel agent. So, in that case it is the sole decision of hotel owner that will they provide an extra bed in the form of rool over bed or cot.

  • If you want to change your Holiday arrangements in any way, we will try to help you, although we cannot guarantee that we will always be able to do this, as changes are subjected to availability at the time

  • In case we cancel your tour due to unavoidable circumstances like when we won’t be able to provide you some or full promised services, then we will refund the full amount of deposits.

  • Clients who wish to visit Sonamarg in winter are taken up to gagangir point for day excursion only.